"This Privacy Policy for Personal Data (hereinafter – the “Privacy Policy”) is an integral part of the Public Offer posted on the website at: www.solovestore.com (hereinafter – the “Website”).
Use of the Website’s services means the User’s consent to this Policy and to the terms for processing their personal data stated herein. If the User does not agree with these terms, they should refrain from using the Website.

1. GENERAL PROVISIONS

1.1. This Privacy Policy governs the collection, use, storage, protection, and other processing of personal data provided by Users when using the Website.

1.2. For the purposes of this Privacy Policy, the following terms are used:

Website – the entirety of all text, graphic, and other information, as well as the functionality available on the Internet at www.solovestore.com, including all internal pages at this address;

Website Administration – the persons authorized to manage the Website, who determine the composition of Users’ personal data, as well as the purposes of collecting, processing, and storing such personal data;

Website User – an individual using the Website, including for browsing, placing orders, submitting requests, or otherwise interacting with the Website;

Personal data – any information relating directly or indirectly to an identified or identifiable individual;

Processing of personal data – any action or set of actions performed with personal data, with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, updating, modification, extraction, use, transfer, provision of access, depersonalization, blocking, deletion, and destruction;

Confidentiality of personal data – the obligation of the Website Administration and any other person having access to personal data not to disclose or distribute such data without proper grounds.

1.3. For the purposes of this Privacy Policy, the User’s personal data may include:

- personal data that the User provides independently while using the Website, including when placing an order, filling out forms, or contacting the Website Administration. Information required for specific services or purchases may be specially marked;
- data automatically transmitted during use of the Website through the software installed on the User’s device, including IP address, browser information, technical characteristics of hardware and software, date and time of access, requested page addresses, cookies, and other similar technical information.

1.4. This Privacy Policy applies only to the Website www.solovestore.com.

1.5. Use of the Website by the User means consent to this Privacy Policy and to the terms for processing the User’s personal data.

2. PURPOSES OF PROCESSING USERS’ PERSONAL DATA

2.1. The Website collects and stores only the personal data necessary for the operation of the Website, the provision of services, order processing, communication with Users, and fulfillment of agreements with the User, except where a longer storage period is required or permitted by applicable law.

2.2. Personal data may be obtained directly from the User, as well as automatically through the User’s use of the Website.

2.3. Users’ personal data are treated as confidential and shall not be used for purposes incompatible with this Privacy Policy.

2.4. If the Website receives a notice from the User withdrawing consent to the processing of personal data, the Website shall cease such processing to the extent it is based on consent, unless another legal basis for processing applies. If retention of the personal data is no longer necessary for the purposes of processing, the data shall be deleted within a reasonable period.
A notice of withdrawal of consent may be sent to the contact email address indicated on the Website.

2.5. The Website processes the User’s personal data for the following purposes:

- identifying the User for order placement, payment, delivery, and customer service;
- providing the User with access to personalized Website features and resources;
- establishing communication with the User, including sending service notifications, updates, and responses to requests;
- processing orders, payments, returns, exchanges, and other transactions;
- ensuring security, preventing fraud, and protecting the Website and Users from unauthorized or unlawful activity;
- verifying the accuracy and completeness of information provided by the User;
- providing customer support and resolving issues related to use of the Website;
- improving the quality, functionality, and usability of the Website.

3. PROCESSING, STORAGE, AND TRANSFER OF WEBSITE USERS’ PERSONAL DATA

3.1. Processing of Website Users’ personal data is carried out solely for the purposes specified in this Privacy Policy.

3.2. Personal data on the Website may be processed both with and without the use of automation tools.

3.3. Categories of personal data subjects include Website Users.

3.4. Depending on the nature of the User’s interaction with the Website, the Website Administration may process the following personal data:

- first name and last name;
- phone number;
- delivery or billing address;
- email address;
- order and transaction details;
- technical and usage data related to interaction with the Website.

3.5. Website Users’ personal data may be stored in electronic form in the Website’s information systems, databases, backups, and other secure storage environments used to support operation of the Website.

3.6. In storing and processing Website Users’ personal data, the Website Administration takes reasonable organizational and technical measures to protect such data against unauthorized access, disclosure, alteration, destruction, or other unlawful processing.

3.7. Access to personal data is granted only to persons who need such access for the performance of their duties and subject to appropriate confidentiality obligations.

3.8. The Website Administration may transfer Users’ personal data to third parties only where such transfer is necessary for the operation of the Website, order fulfillment, payment processing, delivery, customer support, security, legal compliance, or other purposes consistent with this Privacy Policy.

3.9. Third parties receiving personal data from the Website Administration are expected to process such data only to the extent necessary for the relevant purpose and to apply appropriate confidentiality and security measures.

3.10. Where required, consent to the processing of personal data for specific additional purposes shall be collected separately.

3.11. The User may, where applicable, request restriction or termination of certain forms of processing or transfer of personal data, subject to technical feasibility and applicable legal requirements.

3.12. The Website Administration may keep records of data transfers and access where necessary for compliance, security, and internal control purposes.

3.13. For the purpose of improving service quality, ensuring information security, and protecting legal interests, the Website Administration may store logs of actions performed by Users while using the Website.

3.14. The Website Administration, together with the User where applicable, takes reasonable measures to prevent losses or other negative consequences caused by loss, unauthorized access, or disclosure of personal data.

4. RIGHTS AND OBLIGATIONS OF THE WEBSITE ADMINISTRATION

4.1. The Website Administration has the right to determine what personal data are necessary for the functioning of the Website and the provision of its services, provided such data are relevant and not excessive for the intended purposes.

4.2. The Website Administration is not responsible for the User’s voluntary disclosure of personal data or account access details to third parties outside the Website’s control.

4.3. The Website Administration does not intentionally request or process categories of sensitive personal data unless such processing is necessary, lawful, and explicitly permitted by the User or otherwise allowed under applicable law.

4.4. The Website Administration shall take reasonable and appropriate measures to protect Users’ personal data from unlawful use, loss, unauthorized access, disclosure, alteration, or destruction.

4.5. The Website Administration independently determines the measures necessary and sufficient to fulfill its obligations regarding personal data protection, taking into account the nature of the Website, the scope of processing, and applicable legal requirements.

5. RIGHTS AND OBLIGATIONS OF WEBSITE USERS

5.1. To the extent provided by applicable law, Users have the right to:

- receive information about their personal data and how such data are processed;
- request correction of inaccurate or incomplete personal data;
- request deletion of personal data where there are lawful grounds for such deletion;
- request restriction of processing in certain cases;
- object to certain categories of processing where permitted;
- withdraw consent where processing is based on consent.

5.2. Users may independently limit the collection of certain information by third parties by using standard privacy settings in their browser or device and may update or correct their personal data by contacting the Website Administration or using available account settings.

5.3. If Users believe that the processing of their personal data violates their rights or applicable requirements, they may contact the Website Administration and, where applicable, lodge a complaint with a competent authority or seek other remedies available under applicable law.

6. LIABILITY OF THE PARTIES

6.1. The Website Administration shall be liable for violations of its obligations regarding the processing and protection of personal data to the extent provided by applicable law.

6.2. The Website Administration shall not be liable for disclosure or loss of confidential information if such information:

- became publicly available before its loss or disclosure;
- was lawfully received from a third party;
- was disclosed with the User’s consent;
- was disclosed due to circumstances beyond the reasonable control of the Website Administration.

6.3. Persons responsible for violating the rules governing the collection, processing, and protection of Users’ personal data may be held liable in accordance with applicable law.

7. ADDITIONAL CONDITIONS

7.1. The Website Administration has the right to amend this Privacy Policy at any time without prior consent of the User.

7.2. The new version of the Privacy Policy comes into force from the moment it is posted on the Website, unless otherwise provided in the new version.

7.3. The current version of the Privacy Policy is posted on the Website at:
www.solovestore.com/privacy_policy

7.4. This Privacy Policy is an integral part of the Public Offer."